Cano reusable containers

Cano is a container rental system. Once you download the app, you’ll have access to a network of reusable containers based on your location.

1. Scan the QR code on the container you want to borrow

2. Validate your borrow by scanning a second QR at the cash register

3. Enjoy your food/beverage

4. Return the container by scanning the QR code on your container

5. Scan the QR code on the collection bin and place the container inside

6. Earn points when you return your containers and redeem them for free food and drinks

You have 48 hours to return your containers to earn points, but if you don’t want the points, you have 14 days to return the container.

No worries! Every user is granted one emergency return in case that happens. Simply go to the “History” tab in the menu and request an emergency return by clicking the appropriate container under the “In use” tab. It works like magic!

It’s completely free for users. The Cano application is free to download and borrowing containers is also free.

No, there are zero deposit fees.

Yes, absolutely! However, you will only be able to borrow 1 container at a time. So, make sure to return your containers within 14 days to continue using the system.

You only need to enter your credit card information if you sign up for Cano Pro (which is free) and allows you to borrow up to 3 containers at a time. So, if you would like to borrow more than one food container, you’ll have to link your credit card as a promise to return the containers. If a container is not returned within 14 days, you’ll be charged $10.

We're sorry to hear you're leaving. To delete your account, follow these steps:

1 - Using the App:

• Open the app and tap on 'Menu'
• Go to 'My Profile'.
• Select 'Delete Account' and follow the prompts.

2 -Without the App

• Email us at support@canocompany.com.
• Use 'Account Deletion' as the subject.
• Include your name and the email associated with your account.

We'll process your request promptly. If you have any issues or further questions, feel free to reach out to us.

Cano Pro (which is free) allows you to borrow up to 3 containers at a time. So, if you would like to borrow more than one food container, you’ll have to link your credit card as a promise to return the containers. If a container is not returned within 14 days, you’ll be charged $10.

Yes, every container is microwave safe.

Our food containers are made of number 5 plastic: Polypropylene and are fully recyclable in the blue bin.

If a container you borrowed is broken, please return it as you would usually do and notify us with a picture of your container at support@canocompany.com. We will then make sure to remove the container from distribution.

If a QR code is worn out, please take a picture and notify us at support@canocompany.com. You can then return the container in one of our collection bins as you would normally do, but without scanning any QR code. We will take care of finalizing your return.

If the app is having any issues, please email us at support@canocompany.com.

Returning a container is very easy!

1. Empty any leftover food/beverage
2. Scan the QR code on your container
3. Scan the QR code on the collection bin
4. Place the container in the bin and you’re done!

We ask users to return their containers to the same location they initially borrowed them from to reduce logistics and transportation for our partners. The drop off locations on campus include: outside of The Lair Marketplace, Iggy’s Café and Starbucks.

Nope! Containers are thoroughly washed per health code in the dining facility and are ready to be used again the next day. We do ask that you empty any leftover food before returning the containers to facilitate the cleaning process.

You have 14 days to keep your container. However, if you would like to collect points, you’ll have to return your container within the first 48 hours.

Yes, but there’s a twist. Anybody can return your Cano; however, they will be the one getting the +10 points.

Psssst - That also means if you find an abandoned Cano container, bring it back to one of our collection bins. Who knows, luck might be on your side, and you’ll get +10 points!

Of course! We really encourage you to return your Cano container in one of our collection bins even though you missed your deadline.

We understand that mistakes happen. This is why we allow you to ask for extra time to return your container directly in the app.

Points are our way to thank you for leading the way to a future of zero waste! With your Cano points, you can unlock cool rewards redeemable inside of Modern Recipe:

100 points = Free drink

250 points = Free side

500 points = Free meal

*Rewards might vary.

There are four ways you can earn Cano points:

• You automatically receive 100 points when you download the app (worth a free coffee at any of our partners’ locations!)
• You get 10 points when you return a container within 48 hours in one of our collection bins.
• You get 100 points for referring a friend to Cano – and your friend will get 100 points too!
• You get 100 points when you switch to the Cano Pro version

You can redeem your rewards directly in the app under the “Rewards” tab. Simply click on the reward you wish to redeem and go through the usual borrowing process. Show the cashier at checkout the item and points redeemed at checkout.